{"id":716,"date":"2021-12-28T11:50:17","date_gmt":"2021-12-28T11:50:17","guid":{"rendered":"https:\/\/excursionesenushuaia.com\/?page_id=716"},"modified":"2026-01-24T13:41:06","modified_gmt":"2026-01-24T16:41:06","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/excursionesenushuaia.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"
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This is a sample page.<\/b><\/p>\n\n\n\n

Overview<\/h3>\n\n\n\n

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange.<\/p>\n\n\n\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n

Additional non-returnable items:<\/p>\n\n\n\n

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  • Gift cards<\/li>\n
  • Downloadable software products<\/li>\n
  • Some health and personal care items<\/li>\n<\/ul>\n\n\n\n

    To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n

    Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n

    There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n

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    • Book with obvious signs of use<\/li>\n
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
    • Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n

      Refunds<\/h2>\n\n\n\n

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\nLate or missing refunds<\/b>\n\n\n\n

      If you haven't received a refund yet, first check your bank account again.<\/p>\n\n\n\n

      Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n

      Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n

      If you've done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\nSale items<\/b>\n\n\n\n

      Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n

      Exchanges<\/h2>\n\n\n\n

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n

      Gifts<\/h2>\n\n\n\n

      If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n

      If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n

      Shipping returns<\/h2>\n\n\n\n

      To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.<\/p>\n\n\n\n

      Need help?<\/h2>\n\n\n\n

      Contact us at {email} for questions related to refunds and returns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Return and Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Pol\u00edtica de Devoluciones y Reembolsos
      \nInfo De Ushuaia\u00ae<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      In Info De Ushuaia\u00ae<\/strong> queremos que reserves con tranquilidad.<\/p>\n\n

      \u00a0<\/p>\n\n

      Sabemos que un viaje se planifica con ilusi\u00f3n, pero tambi\u00e9n que pueden surgir imprevistos. Por eso, te contamos de forma clara y simple c\u00f3mo funcionan las cancelaciones, modificaciones y reembolsos de nuestras excursiones y servicios.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \ud83d\udccc \u00bfA qu\u00e9 aplica esta pol\u00edtica?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Esta pol\u00edtica aplica a todas las excursiones, actividades y servicios tur\u00edsticos reservados a trav\u00e9s de Info De Ushuaia\u00ae<\/strong>, salvo que se indique lo contrario en la descripci\u00f3n del producto.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \ud83d\udd04 Cancellation Policy<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Las condiciones de cancelaci\u00f3n dependen del momento en el que nos avises:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \u2714\ufe0f Free cancellation<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Pod\u00e9s cancelar tu excursi\u00f3n hasta 72 horas antes del inicio de la actividad sin ning\u00fan cargo.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \u26a0\ufe0f Cancelaci\u00f3n entre 48 y 72 horas<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Si cancel\u00e1s dentro de este plazo, se cobrar\u00e1 el 80% del valor de la excursi\u00f3n en concepto de gastos operativos.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \u274c Cancelaci\u00f3n con menos de 24 horas<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Las cancelaciones realizadas con menos de 24 horas de anticipaci\u00f3n tendr\u00e1n un cargo del 100% del valor de la excursi\u00f3n.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \ud83e\udd1d \u00bfTuviste un imprevisto?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Sabemos que no todo se puede prever.<\/p>\n\n

      \u00a0<\/p>\n\n

      Si surgi\u00f3 un inconveniente<\/strong> dentro de estos plazos y necesit\u00e1s modificar<\/strong> or reprogramar<\/strong> tu experiencia, escribinos por WhatsApp<\/strong>. Vamos a analizar tu caso de manera particular y ayudarte<\/strong> en todo lo posible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      \ud83d\udcb0 Reembolsos<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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